In its Winter Product Release, Yelp announced more than 20 new features that leverage AI to enhance the user experience and business discovery. Let’s explore Yelp Unveils New AI-Powered Features.
Yelp is constantly innovating and improving its AI capabilities to make your local search experience more personalized, convenient, and enjoyable. With Yelp’s new AI-powered features, you can discover the best local spots with just a few taps on your phone.
Yelp New AI-Powered Features
The popular review site has rolled out over 20 new features in its Winter Product Release, many of which use AI to make the search and discovery process more personalized and convenient for users.
One of the most noticeable changes is the visual home feed, which showcases relevant photos, videos, and collections from other users in your community.
Rolling out features that make life easier, delight our users and leverage advanced technology allow us to deliver a seamless consumer experience and more effectively match businesses with valuable leads.
You can browse through different categories like “New and Hot”, “Nearby”, or “Trending” to see what’s happening around you and get inspired by other people’s experiences.
You can also follow your favorite businesses or users to see their latest posts and reviews.
Another new feature that uses AI is the business summary, which gives you a quick overview of what a business is all about by analyzing recent reviews.
For example, if you're looking for a restaurant, you can see a summary that highlights key aspects like the cuisine, the ambiance, the service, the value, and the most popular dishes. This way, you can easily compare different options and find the one that suits your preferences and expectations.
Yelp claims that it is one of the first platforms to use generative AI in this way to enhance the business recommendation experience. By using natural language processing and machine learning, Yelp can create concise and informative summaries that capture the essence of a business and help users make better decisions.